Shipping policy

We process all orders within 1–3 business days. Delivery times depend on your location and the shipping option selected at checkout.

Once your order has shipped, you will receive a tracking number via email. Please ensure your shipping details are correct, as we cannot be responsible for delays or lost parcels caused by incorrect information.

If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at groundedpilates@icloud.com and we’ll be happy to assist.